Dear Residents, Rent-to-Own Buyers & Owner Finance Buyers,
Due to the Covid-19 virus situation, please allow us to answer any questions or concerns you may have in regards to Moore Acquisition’s procedures and policies during this unexpected and challenging time.
We care about you and your family’s well-being, and we’ll be emailing tips to stay safe from the Coronavirus, as well as any information that we think will be useful to you regarding bills, assistance, groceries, etc. Feel free to respond with any tips or advice, so we can pass this on to other residents, families and other people of the community.
We are sending a friendly message to all of our tenants letting you know that if you don’t pay your bills, we can’t pay ours (maintenance, mortgage, insurance, taxes, etc), so we need rent paid on time. If it’s not paid, we must pursue standard operating procedures of implementing late fees, and passing along legal costs of eviction filings, even though the court date may be pushed out.
The reality is that if our tenants do not pay rent, it will set off a chain reaction that will create a ton of liability & adversely affect far more people than just us — staff, other tenants, private lenders, banks, our mortgages, etc.
At this time, Moore Acquisitions will continue to follow our standard procedures, which include but are not limited to:
- Rent is due, in full on the 1st of the month. No exceptions will be made for unpaid or late fees. (In the event you have been laid off or have no income, this will be discussed in line number 3.)
- If rent is not received by the 4th of the month, a 3-day Notice for Unpaid rent will be delivered upon the tenant. (Owner Finance Buyers have 10-day grace period.)
- If you have been laid off and are unable to work due to the global pandemic (Coronavirus), you must fill the attached forbearance form below and then be qualified. Payment arrangements must be made ahead of time and all arrangements must be kept. Failure to comply with the payment arrangement will result to a 3-day notice for unpaid rent delivered upon the tenant. We will do research on your employer to check the current status of your employment. You may research for government programs, churches and charity, and other organizations that offer resources and financial support. (We will send any tips or resources as soon as we get them to help anyone in need and to get through this difficult time as a valued customer and resident of the Moore Acquisitions family.)
- A break in a fixed term agreement (i.e. any tenant wishing to end their tenancy before the date specified in the contract) will result in the forfeit of their security deposit to cover the costs incurred for liquidated damages that include but are not limited to; cleaning, repair charges, and rental income loss. If your payment arrangements are not kept, or the forbearance is not filled out and qualified, an eviction will be filed and executed as soon as the courts resume. We hope this doesn’t happen. PLEASE KEEP IN CONTACT WITH US TO MAKE PAYMENT ARRANGEMENTS AND FILL OUT THE FORBEARANCE FORM BELOW.
We understand and empathize that this is a challenging time for everyone. As such, we strongly encourage all tenants to utilize government resources for financial support.
Moore Acquisitions is taking precautionary measures to self-distance as much as possible from the public, however we recognize that our presence may be required in urgent situations.
If there is an emergency or maintenance request, contact us at 903-206-2112. For any rental questions, payment arrangements, or forbearance questions, contact the office at 903-374-8959.
All other inquiries, questions or concerns, please direct via email to: email@example.com, firstname.lastname@example.org, email@example.com, and we will address each as soon as we can.
Thank you for your understanding and ongoing patience.
Moore Acquisitions Management